Newcomer Services

Our Programs

CIWA is dedicated to serving the needs of newcomers to Calgary, representing over 140 countries and 135 languages. These individuals arrive in Calgary with varying levels of English proficiency and diverse educational and professional experiences. Approximately 45% of the immigrant women we assist possess a Bachelor’s degree, college/trade certificate, or higher education, along with professional work experience from their home country. Conversely, over 30% of women have less than 12 years of education.

CIWA provides women, including newcomers to Calgary, with the knowledge and support necessary to address the settlement challenges they face, including employment, community engagement, resource access, English communication, cross-cultural parenting, role reversal, and more. Our services also extend to supporting senior immigrant women and immigrant girls who, as newcomers, encounter unique settlement experiences due to factors such as age, level of independence, physical health, and surroundings. Balancing societal expectations with cultural and familial obligations poses challenges for both seniors and youth.

To address the diverse needs of immigrant and refugee women, including newcomers to Calgary, and their families, CIWA offers a wide range of programs and services related to settlement, language acquisition, employment, and family support. Whether you, as a newcomer, require assistance in any of these areas, click on the type of support you need as listed below. Rest assured that all our clients, including newcomers to Calgary, have access to childcare services and support in their first language.

Our service areas include:

  • Settlement and integration services
  • Literacy programs
  • Language training programs
  • Bridge to work programs
  • Employment support
  • Programs for mothers with babies
  • In-home support
  • Family conflict counselling
  • Parenting programs
  • Youth programs
  • Civic engagement services
  • Crime prevention education
  • Emergency housing
  • Customized programs for seniors
  • Health education programs
  • Computer training programs
  • Volunteer opportunities
  • Legal services
  • Tax clinic
  • Childcare support
  • Community development initiatives
  • Home visitation programs
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