Novelyn joined CIWA in 2018 as an administrative assistant for Settlement and Integration Program. She first learned about CIWA through a friend, who helped her access settlement and employment supports at CIWA. Novelyn eventually volunteered with the Filipino Community Development Program, where she helped organize reunification workshops and events. Today, she is the face for CIWA’s Settlement and Integration Department.

“Seeing a client’s worried face when approaching the reception and seeing her again leaving with a happy face… knowing that the clients feel better is priceless.”

Novelyn came to Canada in 2011 to help provide a better life for her parents in the Philippines. As she settled in Bragg Creek, she is thankful that she received a lot of support and resources. She is now passionate about supporting other immigrant women. She believes that many immigrant women have a lot of potential and deserve better opportunities in Canada, but immigrant women are still facing language and employment barriers. 

Novelyn is proud to be part of CIWA. She thrives on being able to serve other immigrant women though initiatives like Adopt a Family and food drive. She feels that she is making a difference and that she is touching people’s hearts through CIWA. Novelyn has also built friendships and a sense of community through CIWA.  

“CIWA is true to its mandate, empowering its clients through various programs and resources and their ensuring success.”

Novelyn speaks Filipino and English. She loves travelling and finds hiking therapeutic. She also overcame her fear of heights through skydiving.

Congratulations, Novelyn, for being nominated as this month’s Faces of CIWA! To learn more about CIWA’s settlement and integration supports, click here.