Rana has been serving immigrant women and their families through various roles at CIWA since 2016. She started as a Home Visitor with the Home Instruction for Parents of Preschool Youngsters (HIPPY) program, where she offered weekly home visitations and provided support in Arabic for parents of children 0 to 6 years old. In 2019, Rana started her current role as an Outreach Counsellor for Victim Supports Outreach Program providing resources and counselling services to families and individuals affected by family violence.

“It is a privilege to support others on their journey to becoming their better selves.”

Rana learned about CIWA while she was exploring volunteer opportunities in the community. She is driven by her passion to support other women, especially those seeking guidance in navigating difficult circumstances.

Immigrants still face a hurdle when accessing counselling services that are culturally sensitive, Rana shares. She adds that she is proud to be part of a culturally diverse organization that values the importance of customizing services to support the diversity of its clientele.

I’m proud of seeing my clients achieving their goals and working on improving themselves.”


Rana is a professional member of the Canadian Counselling and Psychotherapy Association and is currently working on becoming a Canadian Certified Counsellor.

Outside of work, Rana enjoys discovering majestic scenery, beautiful wildlife and outdoor recreation in the Rocky Mountains. She speaks Arabic and provides counseling services through several community groups.

To learn more about CIWA’s services, click here.