Frontline Customer Service Training – April 2 to May 10, 2024 – open for registration
April 2 - May 10
FREE
Frontline Customer Service – Course Description
This program provides training on customer service techniques to deal with any situation, including telephone support, face-to-face, and dealing with angry customers. Training includes sales techniques and receive cash register training.
Program Details
- Canadian workplace culture
- Business communication enhancement
- Digital skills enhancement in Microsoft Word, Excel, PowerPoint, and Outlook
- 6 months of job search support
- Child care and transit support
Our Career Counsellor will help with:
- a professional resume and cover letter
- job search techniques
- job interview practice
- a LinkedIn profile
- Eligible Clients
The program is available to immigrant women who are permanent residents and CUAET holders with Canadian Language Benchmarks (CLB) 5-6.
For more information, please email: fasttracktraining@ciwa-online.com