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Frontline Customer Service Training – April 2 to May 10, 2024 – open for registration

April 2 - May 10

Frontline Customer Service Training - January 3 to February 9, 2023 - registration now open

Frontline Customer Service – Course Description

This program provides training on customer service techniques to deal with any situation, including telephone support, face-to-face, and dealing with angry customers. Training includes sales techniques and receive cash register training.

Program Details

  • Canadian workplace culture
  • Business communication enhancement
  • Digital skills enhancement in Microsoft Word, Excel, PowerPoint, and Outlook
  • 6 months of job search support
  • Child care and transit support

Our Career Counsellor will help with:

  • a professional resume and cover letter
  • job search techniques
  • job interview practice
  • a LinkedIn profile
  • Eligible Clients

The program is available to immigrant women who are permanent residents and CUAET holders with Canadian Language Benchmarks (CLB) 5-6.

For more information, please email: fasttracktraining@ciwa-online.com


April 2
May 10