CIWA

Modular Employment Training - Registration is ongoing
2024-04-02 - 2025-03-29
Do you need help to get a job? Join CIWA’s Modular Employment Training!
This program provides low-skilled immigrant women training to enter housekeeping, room attendant, and kitchen help roles. Clients receive one on one resumes and job search assistance. The program accepts new clients year-round for part-time or full-time sessions, and classes start every Monday. The program is available to immigrant women and refugees with 12 years or less of education who are permanent residents with Canadian Language Benchmark (CLB) 4 or less.
Learn workplace English.
Learn and improve skills and abilities in cleaning, housekeeping or kitchen help.
You will learn:

Cleaning and kitchen help
Customer service skills
Scheduling, phone etiquette
Hotel housekeeping
Basic food safety, skills on weights and measures
Health and safety standards
WHMIS, working with chemicals, signs and symbols
Employment standards
Teamwork in Canada
Basic computer skills
Job search skills
Interview skills

How does the program work?

Classes are ongoing all year round
Classes start every Monday

Classes are:

Morning – 9:15 – 11:45 or
Afternoon – 1:00 – 3:30 or
A choice of Full day classes
We help make resumes
We assist you find a job

More information:

Free course
Childcare is available
Bus tickets available

Contact us for an appointment
Call for an appointment: (403) 263-4414 ext. 228 or 170
Or email us at Modulartraining@ciwa-online.com

Take-A-Break Girls Self-care Activity
2024-08-21 11:00 - 2024-08-22 15:00 (America/Denver) | CIWA Building – 6th Floor Assembly Hall
The one-on-one counselling program invites all immigrant girls 13-24 years old (PR, Refugee & CUAET) to join for two fun-filled days of games, crafts, painting, jewellery making, and more. Learn about wellness, self-care, community resources, building social connections, and participating in an intergenerational activity.
This event will take place on Wednesday August 21st and Thursday August 22nd from 11:00 am – 3:00 pm.
Register today using the QR code.

Training for Translators and Interpreters - April 7 to July 10, 2026 (including 2-week work placement) - open for registration
2026-04-07 - 2026-07-10
This 14-week full time employment training program supports professional immigrant women who are proficient in more than one language.
Eligibility
• Permanent residents or convention refugees
• High school or post-secondary education
• Canadian Language Benchmark 7 or higher in all strands or equivalent language scores
• Be able to commit to 3 months of full-time training followed by interpretation and translation assignments
Program Details
• 12 weeks of training and 2 weeks of work practicum
• Interpreter and Translator Training: Learn from a licensed community interpreter trainer and experienced translator
• Certification Prep: Prepare for the interpreter proficiency test (CILISAT) and the Community Interpreter Exam (CI)
• Translation Skills: Gain basic translation skills: translation strategies, glossary building, proofreading techniques
• Industry Insights: Connect with industry experts and community organizations that use freelance interpreting and translation services in educational, social, legal, immigration, and healthcare settings
• Job Search and Business Basics: Develop your job search skills and learn about starting your own business
Reimbursement for childcare and transit may be available
Computer Skills
• Learn to use Microsoft Office and translation software
Contact us today
interpretationtraining@ciwa-online.com
(403) 263-4414 ext. 127

Customer Service Training - April 13 to July 3, 2026 - open for registration
2026-04-13 - 2026-07-03
Customer Service – Course Description
This program provides training on customer service techniques to deal with any situation, including telephone support, face-to-face, and dealing with angry customers. Training includes sales techniques and receive cash register training.

Program Details

Canadian workplace culture
Business communication enhancement
Digital skills enhancement in Microsoft Word, Excel, PowerPoint, and Outlook
6 months of job search support
Child care and transit support

Our Career Counsellor will help with:

a professional resume and cover letter
job search techniques
job interview practice
a LinkedIn profile
Eligible Clients

The program is available to immigrant women who are permanent residents or conventional refugees with Canadian Language Benchmarks (CLB) 5-6.
For more information, please email: customerservicetraining@ciwa-online.com

Bridging the Gap for Foreign Trained Accountants - April 13 to July 3, 2026 - open for registration
2026-04-13 - 2026-07-03
This full time 12-week employment training program is designed to help professional immigrant women with an accounting or finance background in enhancing the skills needed to succeed in the Canadian workforce within their professional field.
Participants will gain:
• 12 weeks of comprehensive classroom training
• English language enhancement for professional communication
• Essential skills for adapting to Canadian office culture
• Software training – QuickBooks, Simply Accounting, Xero, MS Excel
• Digital skills building
• Job search assistance and career planning support
• Individualized labor market analysis and action plan
Who can apply?
Immigrant women who are:
• Unemployed or underemployed
• Permanent residents or conventional refugees
• Educational background in accounting and/or finance, preferably with one year of professional experience outside of Canada
• Canadian Language Benchmark (CLB) of 7 or higher
Participants may be reimbursed for childcare and transit costs during the program.
Contact us today
(403) 263-4414 Ext. 127
bridgingthegap@ciwa-online.com

Office Skills Training for STEM Professionals - April 13 to July 3, 2026 - open for registration
2026-04-13 - 2026-07-03
This full time 12-week training program is specifically designed to support STEM professionals to enhance their employability skills needed to join the Canadian workforce in various professional fields.
Participants will gain:
• 12 weeks of classroom training
• Essential skills to integrate into Canadian office culture
• English language development with a focus on professional communication
• Digital skills training including MS Office Suite, Prezi/Canva, Power BI, Cloud Storage, SharePoint, Google Workspace, and Digital Forms
• Job search and career planning support
• Individualized labor market analysis and action plan
• Participants may be reimbursed for childcare and transit costs during the program
Who can apply?
Immigrant women who are:
• Permanent residents or conventional refugees
• Canadian Language Benchmark (CLB) of 7 or higher
• STEM professionals with a post-secondary education, preferably with 1 year of professional experience outside Canada
Contact us today
Calgary Immigrant Women’s Association
403-263-4414 ext. 116
careerservices@ciwa-online.com

Culinary Skills Training - April 20 to July 10, 2026 - open for registration
2026-04-20 - 2026-07-10
Culinary Skills Training
for Immigrant Women
FREE Training
What will you learn?
• Cooking techniques, roles and responsibilities
• Safety and sanitation
• Kitchen operation
• Knife skills
• Preparation and cooking
• Occupational English language training
• Workplace Essential Skills
• Interview and resume skills
• Canadian job culture
Which certifications will you earn?
• Alberta Advanced Safety Food Certificate
• WHMIS
How will it operate?
• Training in a classroom and commercial kitchen
• Childcare and transit costs provided
Who can apply?
• Immigrants who are Permanent Residents with
Canadian Language Benchmarks (CLB) 5-6
• Older than 18 years of age
• Able to attend training for 12 weeks and available
to work after training
To register call Ketaki Wani at 403-263-4414 Ext. 270 or email her at culinaryskillstraining@ciwa-online.com

Security Guard Training - April 27 to June 5, 2026 - open for registration
2026-04-27 - 2026-06-05
Registration now open for our next Security Guard Training – April 27 to June 5, 2026
Security Guard – Program Description

The Security Guard course covers the Alberta government’s Alberta Basic Security Training (ABST) material and helps you prepare for the Alberta Security License exam. The course teaches about the security industry, the Canadian legal system, emergency response procedures, communication skills, and health and safety for Security Guards. Extra focus will be given to learning observation skills and incident report writing.
Program Details

Digital skills enhancement in Microsoft Word and Outlook
6 months of job search support
Child care and transit support

Our Career Counsellor will help with:

a professional resume and cover letter
job search techniques
job interview practice
a LinkedIn profile

Eligible Clients
This Security Guard course is available free to immigrant women in Calgary who are permanent residents or conventional refugees with Canadian Language Benchmarks (CLB) 5-6.
For more information, please email: securityguardtraining@ciwa-online.com

Hospitality Training for Immigrant Women - June 1, 2026 to August 28, 2026
2026-06-01 - 2026-08-28
Delivered in collaboration with Southern Alberta Institute of Technology (SAIT), this 12-week fulltime program helps immigrant women develop and enhance their employability skills in the
hospitality and tourism industry.
This project offers

8 weeks of integrated occupational, English language and essential skills training
4 weeks of work experience placement
Customized training in partnership with SAIT
Computer skill enhancement and employment counselling
Job placement and retention support

Other details

Free training
Employer engagement

Other details

Free training
Employer engagement

Eligibility Criteria

Unemployed or underemployed immigrant women not receiving EI benefits
Open to permanent residents and conventional refugees (except CUAET holders).
Canadian Language Benchmarks (CLBs) of 6 or higher in all four skills
Should not possess prior academic credentials from Canada

To register
Fill out this Registration Form for Hospitality Training
Contact
Arefin Azam
(403) 263-4414 Ext. 170
hospitalitytraining@ciwa.org

Digital Marketing Training - July 6 to September 11, 2026
2026-07-06 - 2026-09-11
Digital Marketing
What will you learn?

Branding
Web Design
Search Engine Optimization
Online advertising campaigns
Email marketing
Social media
Graphic design
Data Analytics and other tools
MS Office, Canva, Adobe Photoshop
Canadian workplace culture

How will it operate?

Classroom training
Childcare and transit costs provided to eligible clients

Eligibility

Immigrant women who are permanent residents or conventional refugees with CLB 6-7.
Over 18 years of age
Can commit to 10 weeks of training and to working afterward

Contact
Ketaki Wani
digitalmarketingtraining@ciwa-online.com
403-263-4414 Ext. 270

Digital Transformation Skills - open for registration
2026-09-08 - 2026-11-27
ServiceNow & Project Management Training
Launch Your Career in Tech

Program Details
Step into Alberta’s growing digital economy with in-demand skills that employers are actively hiring for.
This free, full-time 12 weeks program, delivered in partnership with SAIT, is designed to prepare you for real jobs in today’s labour market. ServiceNow is one of the fastest-growing digital platforms used by companies across industries — from IT and healthcare to government and finance. This training equips you with the technical and project management skills employers need right now.
What you’ll gain
8 weeks of occupational-specific training in:

ServiceNow platform fundamentals
Project Management essentials
ServiceNow Certified System Administrator (CSA) exam preparation + voucher
SAIT Micro-Credential in Project Management Career-ready support including:
4 weeks of Canadian work experience placement
Resume and interview coaching
Job search strategies
Networking with industry professionals

Eligibility

Permanent Resident, Canadian Citizen or Convention Refugee
Unemployed or underemployed, not receiving EI
CLB 6 or higher

Intakes
2026 – September
2027 – January, May, August
Contact
Viviana Velasco Juri
(403) 263-4414 Ext. 197
digitaltransformation@ciwa.org
Funded by:
